1. Eligibility:
- The Rovan Market Loyalty Program is open for customers.
- Register on the Rovan Market website with your name, phone number, and address.
2. Enrollment:
- Customers can enroll in the loyalty program through our website or at any Rovan Market offline store.
- A valid email address, mobile number and address are required for enrollment.
- After applying for the Loyalty Program, you will receive a confirmation email.
3. Earning Points:
- Points are earned on every purchase made at Rovan Market offline stores and on our online website.
- For every 1 Euro spent, you will earn 0.01 points.
- Points are calculated based on the total purchase amount, excluding taxes and shipping fees.
- Promotional and bonus points may be offered during special campaigns and events.
4. Using Points:
- Points can be redeemed for discounts on future purchases at Rovan Market offline stores and online.
- For every 50 points, you can redeem 0.50 Euros.
- Points cannot be redeemed for cash or transferred to another account.
- The minimum point balance required for redemption may vary and will be specified in the program details.
- To redeem points in-store, provide your mobile number or email ID at checkout.
- To redeem points on the Rovan Market website, simply log in to your account. At the checkout page, you'll find the option to redeem points.
5. Card Usage:
- The loyalty card can be used at any Rovan Market branch across India, both offline and online.
- Customers must present their loyalty card at the time of purchase to earn or redeem points.
- Digital loyalty cards can be used by logging into your account on the Rovan Market website.
6. Account Management:
- Customers are responsible for maintaining accurate and up-to-date information in their loyalty program account.
- Points will be forfeited if the account remains inactive for 12 months.
7. Program Changes and Termination:
- Rovan Market reserves the right to modify or terminate the loyalty program at any time without prior notice.
- In the event of program termination, customers will be notified and given a reasonable period to redeem any remaining points.
8. Privacy:
- Personal information collected during enrollment and participation in the loyalty program will be used in accordance with Rovan Market’s Privacy Policy.
- Rovan Market will not share customer information with third parties without consent, except as required by law.
9. Disqualification:
- Rovan Market reserves the right to disqualify any member from the loyalty program if fraudulent activity or misuse is detected.
- Disqualified members will forfeit all accumulated points and benefits.
By enrolling in the Rovan Market Loyalty Program, you agree to these terms and conditions. Enjoy the benefits and rewards as our valued customer!